Cookie Policy

How Sivvy uses cookies and similar technologies to improve your experience.

Last updated: January 3, 2025

Quick Summary

Sivvy uses essential cookies for security and functionality, analytics cookies to improve our service, and preference cookies to remember your settings. We do not use cookies for advertising or sell your data to third parties.

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help websites remember information about your visit, such as your preferences and login status.

Similar technologies include local storage, session storage, web beacons, and pixel tags, which serve similar purposes to cookies.

Cookies can be "first-party" (set by Sivvy) or "third-party" (set by other services we use). They can also be "session" cookies (deleted when you close your browser) or "persistent" cookies (stored for a set period).

2. How We Use Cookies

Sivvy uses cookies to provide, secure, and improve our services. We use cookies for the following purposes:

  • Authentication and account security
  • Remembering your preferences and settings
  • Analyzing how our service is used
  • Providing customer support
  • Detecting and preventing fraud
  • Improving service performance

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for our website to function properly and cannot be disabled.

Examples: Session authentication, CSRF protection, load balancing

Functional Cookies

These cookies remember your preferences and settings to provide a better experience.

Examples: Language preferences, theme settings, dashboard layout, notification preferences

Analytics Cookies

These cookies help us understand how visitors use our website so we can improve it.

Examples: Page views, time spent on site, feature usage, error tracking

Performance Cookies

These cookies help us monitor and improve the performance of our service.

Examples: Load times, API response times, error rates, uptime monitoring

4. Third-Party Services

We use trusted third-party services that may set their own cookies. These services help us provide and improve our service:

Stripe (Payment Processing)

Used for secure payment processing and fraud prevention.

Privacy Policy: stripe.com/privacy

Amazon Web Services (Infrastructure)

Used for hosting, monitoring, and service analytics.

Privacy Policy: aws.amazon.com/privacy

Analytics Services

Used for understanding website usage and improving user experience.

We use privacy-focused analytics that do not track individual users.

5. Managing Your Cookie Preferences

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Block third-party cookies only
  • Delete existing cookies
  • Receive notifications when cookies are set

Browser-Specific Instructions

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions → Cookies and site data

Impact of Blocking Cookies

Note: Blocking essential cookies may prevent you from using certain features of our service, including logging in and accessing your dashboard.

6. Cookie Retention Periods

Different types of cookies are stored for different periods:

Cookie Type Retention Period
Session cookies Until browser is closed
Authentication 30 days
Preferences 1 year
Analytics 2 years

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date above.

8. Your Rights

Depending on your location, you may have certain rights regarding cookies and similar technologies:

  • Right to be informed about cookie usage
  • Right to consent to non-essential cookies
  • Right to withdraw consent at any time
  • Right to access information about cookies we use

To exercise these rights or if you have questions about our cookie practices, please contact us using the information below.

9. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

Email: privacy@sivvy.io

Address: Sivvy Security, LLC

123 Security Boulevard

Austin, TX 78701, United States

You can also review our Privacy Policy for more information about how we handle your personal data.